Terex Technical Support

Terex Utilities Technical Support strives to provide Terex customers and partners with the most comprehensive set of tools possible to help troubleshoot your unit and get it back in service. Terex Utilities support, including manufacturing, distribution, and dealers, extends throughout the country to provide you with multiple avenues of assistance when you experience a problem.

Our first-class support network is available Monday through Friday to answer your questions and get you pointed in the right direction. Each member of the Terex Technical Support team has years of experience with Terex equipment and access to all the available information on our units.

Please have the product serial number, a description of the problem, and your contact information ready when you reach out to the technical support team.

Effective January 1, 2026, technical support will no longer be available for Terex Utilities Bucket Trucks that are 25 years old or older.

Terex Services and Terex Parts will continue to support Terex Utilities Bucket Trucks with inspections, service work, and parts (if available). If parts are no longer available, no engineering will be provided to source the parts.

Terex Utilities

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Technician working on a Terex bucket truck

Tech Tips

Terex Utilities releases Tech Tips throughout the year which focus on the most common questions our technical support team receives. We have compiled a library of hundreds of Tech Tips which provide step-by-step instructions to complete repairs and maintenance on your equipment.

View Tech Tips

Technician working on Terex digger derrick

Terex Utilities

Inspection Forms

Terex Utilities has several inspection forms that can be downloaded for digger derricks, bucket trucks, and augers. View these forms by clicking the button below.

Download Inspection Forms

Terex Technical Support Team

Please have the equipment serial number and a description of the issue with the unit prepared when contacting Terex Technical Support.